Troubleshooting

Most Draft issues can be resolved quickly. This guide covers common problems and their solutions.

Common Issues

Draft doesn't respond to the shortcut

If pressing +Space doesn't open Draft:

  1. Check if Draft is running— Look for the Draft icon in your menu bar
  2. Check for shortcut conflicts— Another app may be using the same shortcut
  3. Try a different shortcut— Change it in Draft → Settings → Shortcuts
  4. Restart Draft— Click the menu bar icon → Quit Draft, then reopen

Draft can't read selected text

If Draft opens but shows "No text selected":

  1. Grant Accessibility permission— Go to System Settings → Privacy & Security → Accessibility → Enable Draft
  2. Restart Draft after granting— The permission change requires a restart
  3. Check the app supports text selection— Some apps don't expose selected text via accessibility APIs

Accessibility is required

Draft cannot function without Accessibility permission. This is how it reads your text and inserts results.

Voice input isn't working

  1. Grant Microphone permission— System Settings → Privacy & Security → Microphone → Enable Draft
  2. Test your microphone— Open Voice Memos and check it's working
  3. Check input device— Make sure the correct microphone is selected in System Settings → Sound

Draft is slow

If Draft takes more than 3-5 seconds to respond:

  • Check system resources — Close resource-heavy apps
  • Large text selections — Very long texts take longer to process
  • First run after boot — Initial model loading can be slow
  • Memory pressure — Draft works best with 16GB+ RAM

Results aren't inserted

If Draft processes but nothing appears in your document:

  1. Check Accessibility permission again— It may have been revoked after a system update
  2. Try in a different app— Some apps have restricted text input
  3. Check if text field is editable— Draft can't insert into read-only fields

Resetting Draft

Soft Reset

To restart Draft without losing settings:

  1. Click the Draft icon in the menu bar
  2. Select "Quit Draft"
  3. Reopen Draft from Applications

Reset Settings

To reset Draft to default settings:

  1. Quit Draft
  2. Delete the configuration folder:rm -rf ~/Library/Application\ Support/Draft
  3. Reopen Draft — it will recreate default settings

This removes your personas

Resetting settings will delete any custom personas you've created. Consider backing up the folder first.

Complete Reinstall

For a completely fresh start:

  1. Quit Draft
  2. Move Draft.app to Trash
  3. Delete configuration:rm -rf ~/Library/Application\ Support/Draft
  4. Download and install Draft again

Frequently Asked Questions

Does Draft send data to the cloud?

No. All processing happens locally on your Mac. Your text never leaves your device.

Do I need an account?

No. Draft requires no account, no API keys, and no registration.

Does Draft work offline?

Yes. Draft works completely offline after the initial model download.

Is Draft replacing Apple Intelligence?

No. Draft is a professional tool focused on speed, control, and privacy. It's designed for people who write all day.

Which Macs are supported?

Apple Silicon Macs (M1, M2, M3, M4) running macOS 14 Sonoma or later.

Can I use Draft with Intel Macs?

Currently, Draft requires Apple Silicon for optimal performance. Intel Mac support is not planned.

How much disk space does Draft need?

About 2 GB total: the app itself plus the language models.

Can I use Draft in any app?

Draft works in any app that supports standard macOS text selection and input. Some apps with custom text handling may not be fully compatible.

How do I update Draft?

Draft checks for updates automatically. You can also check manually via the menu bar icon → Check for Updates.

Is there a trial period?

Yes. Draft offers a 7-day full-feature trial with no credit card required.

Getting Help

If you can't resolve your issue:

  • Export diagnostic logs — Draft → Settings → Support → Export Logs
  • Contact support — Email us at support@getdraftapp.com

Include details

When contacting support, please include your macOS version, Mac model, and the diagnostic logs. This helps us resolve issues faster.

System Requirements Summary

RequirementMinimumRecommended
ProcessorApple M1Apple M2 or later
macOS14 SonomaLatest version
RAM8 GB16 GB
Disk Space2 GB2 GB